Overnight Air does NOT include Saturday or Week-End delivery.

Additionally, We do NOT sell/bill or ship to any address within the state of Ohio. Orders from Alaska or Hawaii MUST Choose International Checkout.

How do I place my order?

Simply place items in your cart and click the International Checkout Button. Please note some items may not be eligible for International Shipment. Ineligible items will have a note stating that they are not eligible.

Contacts & Customer Service:

International Checkout will process your order, including billing, shipping and customer service. Once your order is completed, all inquiries should be directed to International Checkout at support@internationalcheckout.com.
USA Phone: +001.310.601.8196
UK Phone: +44.20.8133.
Australia Phone : +61.28003.4685
Denmark Phone : +45.369
Hong Kong Phone : +852.8175.
Japan Phone : +81.50553.
Finland Phone : +358.(02)3619.
Brazil Phone : +55.(11)3717.
Ireland Phone : +01 443 3715
Mexico Phone : +55 8421 8266
New Zealand Phone : +09 889 0408

Please visit the International Checkout Customer Service page for more information and phone numbers in your area.

We offer a 1% Discount for orders paid for via Wire Transfer or Certified Check.  Call us for details!

We use your e-mail address only as necessary to complete a sale and to keep you informed as to the status of your order.  In the event of a product recall, we will use your e-mail address and/or phone number to attempt to contact you.

We also believe that just because you elect to do business with us, does not grant us the right to use your e-mail address to solicit additional business.

It's as simple as that.

Check and install/use your items within 15 DAYS of Receipt!   We cannot stress this enough.  After 15 days from delivery, the Manufacturer's Warranty is in effect.
 

1.	All Returns REQUIRE Return Authorization by Ultimate Passage and may be returned within 15 Days of the Delivery Date as provided by UPS, Fed Ex or DHL.  All returns (including exchanges) are subject to a 15% Restock charge with a Minimum of $8.95 (which ever is greater)*.  Please allow up to 4 weeks to receive credit for returned items. *Note:  Special Order items and Software [including Navionics charts, CMap NT+ or C-MAX charts and ALL Garmin charts or CD-Roms] are NOT Returnable unless WE shipped the incorrect chart/item.  See #5 and #6.
2.	All returns must be in brand new condition and have all the original packaging and original contents included.  If returned items are found to not be in brand new condition with all the packing material included, Ultimate Passage reserves the right to refuse the return, in which case the item will be sent back to the customer and no credit will be issued.
	If you have Received a Return Authorization Number from us, FOLLOW THESE INSTRUCTIONS CAREFULLY: a. Box return in an appropriate Outer Shipping Box with adequate padding ('peanuts', air-tubes, paper). b. Do not write or apply any shipping labels directly on the manufacturer's packaging.  No credit will be issued. c. DO NOT WRITE ON OR APPLY ANYTHING ON THE MANUFACTURER'S BOX!   No credit will be issued. d. Item must be returned in the condition it was sold, all original packaging and paperwork must be included. e. No credit will be issued for returns received after 30 days from the original delivery date. f. Insure item for the cost you paid. Ship To: WE WILL EMAIL YOU THE ADDRESS
3.	Check and install/use your items within 15 DAYS of Receipt!   We cannot stress this enough.  If an item is defective within 15 days of purchase, we will GLADLY exchange (not refund) it for the same new product.  There is no restocking charge on defective items which are replaced provided they are returned in the exact condition received by you (packaging, instructions, UPC, etc.).  After 15 days from delivery date, the Manufacturer's Warranty is in effect and you must contact them directly for repair or replacement.  Due to Manufacturer restrictions on Internet sales, there are no exceptions to this.
4.	Shipping charges are non-refundable.  Credit will be less our original shipping costs which may exceed any shipping specials we are offering.
5.	Special Order items are NOT returnable unless defective.  If defective, they will be replaced but not refunded.  Please make sure you're ordering exactly what you need. Call the manufacturer FIRST to make sure what you're ordering from us is what you need. We are NOT responsible for errors by manufacturers' part numbers, descriptions, web site or technical assistance you may have received from them.
6.	Software is NOT returnable.  This includes Navionics charts, C-Map NT+ or C-MAX charts and any Garmin Blue Charts, Garmin G2 or Garmin Mapping CDs.  If a Return Authorization Number is given, a 50% (Fifty-Percent) RESTOCK CHARGE will apply.
7.	Do NOT Refuse a delivery unless the shipping carton is damaged.  You will be charged Actual shipping charges back to us plus restock fees.  If you changed your mind after ordering, CALL US!