Ultimate Passage -- About Us

Ultimate Passage is one of the OLDEST Marine Electronics sites on the Web!
--Go to WHO.IS UltimatePassage.com Scroll to "Dates" to verify our internet-presence since May 07, 2003.
You can also check any other site to verify out how long they've been around. There's a lot of 'fly-by-night' sites out there with pricing 'too good to be true' with web addresses/URLs expiring or never older than one year.
UltimatePassage.com has been around since May, 2003, so we will be around for YOU!

About Ultimate Passage!

Ultimate Passage is owned and run by a small group of boaters who are dedicated to serving you, the customer. We were founded in 1995 as a technical services company, but when we weren't working, we were either boating or flying. Summers are short on the Great Lakes and each winter we found ourselves comparing notes. From our shared experiences we developed the first Ultimate Passage catalog. Every year since then we have strived to provide the "Latest and Greatest" from the Top Name Manufacturers in the boating industry.

Where Are We?

We are in Ohio, three (3) miles south of the beautiful Lake Erie, and 15 miles west of downtown Cleveland.

Our Philosophy

Our many direct relationships with equipment suppliers allows for much better pricing and service to our customers. We strive for excellence in every aspect of creating a perfect buying experience. We are large enough to bring deep discounts yet personal enough to attend to your every need. Simply put, our strategy is based on old fashioned integrity, discounted prices and a commitment to customer service. It makes sense, and it works.

If you if have questions or suggestions, we would love to hear from You! Please give us a call at 1-440-617-0025 (Ohio) or EMAIL [email protected].

Privacy Policy

We respect your right to privacy. We will not sell, lease, publish or provide any information to any third party.
We use your email address only as necessary to complete a sale and to keep you informed as to the status of your order. If we hear about a product recall, we will use your email address and/or phone number to attempt to contact you. We also believe that just because you elect to do business with us, does not grant us the right to use your email address to solicit additional business.

Cookies

We use cookies to keep track of items in your cart.

Log In Process

It is Not necessary to create an account to order from us but it is highly recommended. The Login/New account procedure allows you to set-up an account to have all your orders under one account as well as have access to order receipts in the event warranty work is ever needed.
You cannot create an account with your email address after an order is placed as we internally created an account for you which is not linked to your email address. Call or email us if you want us to update your account type.
Additionally, we never store your credit card information. For more information on how we process credit cards, please see below.

Credit Card Numbers

We do not store any credit card numbers on our servers. We use 128 bit encryption to collect your card number securely. After we process your order (about 30 seconds) we discard your credit card number. As a consequence even customers with an account with us will have to enter their card number for every transaction. This is for your protection as well as ours.

Returns

Our Complete Return Policy is listed under "Terms of Service" or you may Click Here.

Blessings,
Lisa at Ultimate Passage.
440-617-0025 (Ohio)
Or EMAIL: [email protected]